okpeso Privacy Policy

1 Introduction & Scope

This Privacy Policy ("Policy") describes how okpeso ("okpeso", "we", "us", "our") collects, uses, stores, discloses, and protects personal information obtained from individuals ("you", "User", "Player") who access or use the okpeso website at okpeso.net and all associated services, including account registration, casino gaming, sports betting, deposits, withdrawals, promotions, and customer support.

This Policy applies to all personal data processed by okpeso in connection with the operation of the platform, regardless of the medium through which it is provided — including our website, mobile-optimized pages, live chat, and email communications. It applies to all registered users and visitors to the okpeso platform.

By accessing the okpeso platform or creating a registered account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, you must discontinue use of the okpeso platform.

This Policy should be read in conjunction with okpeso's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 and its implementing rules and regulations, okpeso acts as the Personal Information Controller (PIC) in respect of the personal data collected and processed through the okpeso platform.

As your Personal Information Controller, okpeso determines the purposes and means of processing your personal data. We are responsible for ensuring that your data is collected lawfully, stored securely, and used only for the purposes described in this Policy.

For all privacy-related inquiries, requests, and complaints, you may contact our designated Data Protection Officer (DPO) at:

3 What Personal Data We Collect

okpeso collects personal data that is adequate, relevant, and limited to what is necessary for the purposes set out in this Policy. The categories of personal data we collect include the following:

3.1 Identity & Registration Data

• Full legal name (first name, middle name, last name)
• Date of birth (to verify the 21+ age requirement)
• Gender
• Nationality and country of residence
• Government-issued ID type and number (e.g., Philippine passport, SSS, UMID, PhilSys National ID, driver's license, or PRC ID)
• Selfie or live photo for identity verification purposes

3.2 Contact Data

• Residential address in the Philippines (barangay, city/municipality, province, ZIP code)
• Email address
• Mobile phone number (Philippine mobile number)

3.3 Financial & Transaction Data

• GCash or Maya (PayMaya) registered mobile number and account name
• Bank account details (account name, account number, bank name) for BPI, BDO, Metrobank, or UnionBank withdrawals
• USDT TRC20 wallet address (for cryptocurrency transactions)
• Deposit and withdrawal transaction history (amounts, dates, payment methods, reference numbers)
• Account balance and wagering history

3.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the platform
• Login timestamps and session activity logs
• Cookie identifiers and similar tracking technology data (see Section 8)

3.5 Communications Data

• Content of live chat conversations with okpeso customer support
• Email correspondence sent to and received from okpeso
• Feedback, survey responses, and complaint records

4 How We Collect Your Data

okpeso collects personal data through the following channels and methods:

• Direct collection: Information you provide when creating an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion.
• Automated collection: Technical data collected automatically when you visit and interact with the okpeso website, including through cookies, web beacons, and server logs.
• Third-party sources: Data received from identity verification service providers, payment processors (e.g., GCash, Maya, BPI), fraud detection partners, and game content suppliers to the extent necessary for compliance and security purposes.
• Public sources: Publicly available information where permitted by law, such as sanction lists or court records, reviewed as part of AML compliance checks.

5 Why We Use Your Personal Data

okpeso uses the personal data we collect for specific, legitimate purposes. The table below outlines the primary purposes for which your data is processed and the corresponding legal basis for each:

6 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, okpeso processes your personal data based on one or more of the following lawful grounds:

• Consent: Where you have given clear, freely given, specific, informed, and unambiguous consent to the processing of your data for a particular purpose (e.g., receiving marketing communications). You may withdraw your consent at any time by contacting our support team.
• Contractual necessity: Where processing is necessary to perform our contract with you — that is, to operate your okpeso account, accept bets, and process transactions.
• Legal obligation: Where we are required by Philippine law to process your data, including KYC/AML obligations under the Anti-Money Laundering Act, age verification requirements under PAGCOR rules, and tax reporting obligations.
• Legitimate interests: Where processing is necessary for okpeso's legitimate business interests — such as fraud detection, platform security, and service improvement — provided those interests are not overridden by your rights and freedoms.

7 Sharing Your Personal Data

okpeso does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited and controlled circumstances:

7.1 Service Providers and Processors

We share data with carefully vetted third-party service providers who process data on our behalf under strict data processing agreements. These include:

• Payment processors: GCash (Globe Fintech Innovations), Maya (Voyager Innovations), BPI, BDO, Metrobank, UnionBank, and other payment partners — strictly for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC and AML compliance platforms used to verify your identity documents and screen against regulatory watchlists.
• Game content providers: Licensed third-party game studios and live dealer operators who supply the games available on the okpeso platform. These providers receive only the minimum data necessary (e.g., a session token) to deliver the game experience.
• Cloud infrastructure and hosting: Secure cloud service providers that host the okpeso platform and associated databases under enterprise-grade security agreements.
• Analytics providers: Anonymized or aggregated usage data may be shared with analytics platforms to help us understand how users interact with our platform and improve the experience.

7.2 Regulatory and Legal Disclosure

okpeso may disclose your personal data to Philippine government authorities, law enforcement agencies, PAGCOR, the Anti-Money Laundering Council (AMLC), or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of okpeso, our users, or the public.

7.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or corporate restructuring involving okpeso, personal data held by us may be transferred to the relevant successor entity. We will notify affected users via their registered email address in advance of any such transfer where reasonably practicable.

8 Cookies & Tracking Technologies

okpeso uses cookies and similar tracking technologies on its website to enhance user experience, maintain session security, and collect usage analytics. A cookie is a small text file placed on your device by your web browser when you visit a website.

8.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on the platform.
• Analytics cookies: Help us understand how visitors use the platform — which pages are visited most, where users drop off, and how long sessions last. Data collected is aggregated and anonymized where possible.
• Security and fraud prevention cookies: Used to detect and prevent fraudulent account activity, multiple account creation, and bonus abuse.

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling strictly necessary cookies may prevent you from accessing some features of the okpeso platform, including logging in and placing bets.

For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation. Common browsers include Chrome, Firefox, Safari, and Microsoft Edge.

9 Data Retention

okpeso retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents reconstruction of the original data. Where data must be retained beyond the standard period due to an ongoing legal dispute or regulatory investigation, it will be retained until the matter is resolved.

10 Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okpeso. You may exercise any of these rights at any time by contacting us at [email protected]:

okpeso will respond to verified data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further 15 business days, of which we will notify you. We may require you to verify your identity before fulfilling a data rights request to ensure we are responding to the correct individual.

11 Data Security

okpeso takes the security of your personal data seriously. We implement a comprehensive set of technical and organizational security measures designed to protect your data against unauthorized access, loss, alteration, disclosure, or destruction. These measures include:

• Transport Layer Security (TLS/SSL): All data transmitted between your browser and the okpeso platform is encrypted using industry-standard TLS encryption, indicated by the HTTPS protocol and padlock icon in your browser.
• Encrypted data storage: Sensitive personal data, including government ID details and financial account information, is stored using AES-256 encryption at rest.
• Access controls: Access to personal data within okpeso's systems is strictly limited to authorized personnel who require it to perform their job functions, on a need-to-know basis. All internal access is logged and audited.
• Two-factor authentication (2FA): okpeso supports and encourages the use of two-factor authentication on player accounts as an additional layer of security against unauthorized login.
• Regular security assessments: The okpeso platform undergoes regular security testing, including vulnerability scanning and penetration testing, to identify and remediate potential weaknesses.
• Incident response: In the event of a personal data breach that poses a risk to your rights and freedoms, okpeso will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay in accordance with Philippine law.

12 International Data Transfers

Some of the third-party service providers used by okpeso — including cloud hosting providers, game content suppliers, and analytics platforms — may be based outside the Philippines. Where personal data is transferred internationally, okpeso ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections afforded under Philippine law.

These safeguards may include contractual clauses that impose data protection obligations on the receiving party, or transfers to jurisdictions recognized as providing adequate levels of data protection. okpeso does not transfer your personal data internationally for any purpose beyond what is strictly necessary to operate the platform and fulfill our service obligations to you.

13 Minors & Age Verification

okpeso strictly prohibits access to and use of its platform by persons under the age of 21, in compliance with Philippine gambling laws and PAGCOR regulations. The okpeso platform is not directed at, and does not knowingly collect personal data from, individuals under 21 years of age.

As part of the account registration and KYC verification process, okpeso collects and verifies date of birth information to enforce the 21+ age requirement. Any account found to be held by a person under the age of 21 will be immediately suspended, any personal data associated with that account will be deleted, and any funds deposited will be returned via the original payment method after completing required verification.

If you are a parent or guardian and believe that your child under the age of 21 has registered an account with okpeso, please contact us immediately at [email protected] so we can take appropriate action promptly.

14 Third-Party Links

The okpeso platform may contain links to third-party websites, payment platforms, or services that are not operated or controlled by okpeso. This Privacy Policy applies solely to personal data collected and processed by okpeso and does not extend to any third-party website or service you may access through links on our platform.

okpeso is not responsible for the privacy practices, data handling procedures, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you access, including your payment provider (e.g., GCash, Maya, BPI) before providing them with personal information.

15 Amendments to This Policy

okpeso reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered users via their registered email address and/or through a prominent notice on the okpeso platform, at least seven (7) days before the changes take effect.

The date at the top of this page — "Last updated: January 1, 2026" — reflects the most recent revision. Your continued use of the okpeso platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated Policy, you should stop using the platform and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically. Archived versions of previous policies are available upon request by contacting our Data Protection Officer.

16 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way okpeso handles your personal data, please contact our Data Protection Officer:

If you are not satisfied with okpeso's response to your privacy concern, or if you believe that your rights under the Philippine Data Privacy Act of 2012 have been violated, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act.